Last updated: 23 October 2026
Who we are and how to contact us
OW Electrical Services operates owelectricalservices.ie and provides electrical services in Wexford and surrounding areas. We are responsible for personal information collected through our website and enquiries. For privacy questions or requests, email info@owelectricalservices.ie, call +353 87 405 3344, or write to OW Electrical Services, 78 Lus Mor, Whiterock Hill, Wexford, County Wexford, Y35 RC99, Ireland.
Information we collect
When you request a quote or contact us, we collect the details you provide, such as your name, email address, telephone number, service required, property or job location and message. Correspondence and information needed to arrange or carry out work may also form part of your customer record. Please do not send unnecessary sensitive information through our enquiry forms.
Our website and its service providers may process technical information such as IP address, browser and device information, pages visited, referral information and interactions with website features. Cookies and similar technologies are explained in our Cookie Policy.
Why we use information and our legal bases
- Enquiries, quotations and services: to respond to you, arrange visits and provide requested work. The legal basis is taking steps at your request before a contract, or performing our contract. For other business enquiries, our legitimate interest is communicating with people who contact us.
- Administration and records: to manage customer communications, billing and accounts, meet legal obligations and handle complaints or legal claims. We rely on applicable legal obligations and our legitimate interests in running and protecting our business.
- Website operation and security: to maintain the site, prevent abuse and investigate technical problems. We rely on our legitimate interests in operating a secure and reliable website.
- Optional analytics and advertising technologies: to understand website use and measure advertising. Where consent is required for these technologies, consent is the applicable basis. You can withdraw consent without affecting the lawfulness of earlier processing.
Service providers and third-party features
Information may be handled by providers supporting our hosting, website maintenance, forms, email delivery, business administration and professional advice, where needed for those purposes. The website includes Google tags for analytics and advertising, Google Maps, and Trustindex review content. These features can send technical information to their providers. If you choose to contact us through WhatsApp or social media, that platform also handles information under its own privacy terms.
Read Google’s Privacy Policy, Trustindex’s Privacy Policy and WhatsApp’s Privacy Policy for details of their processing. External websites have their own policies.
International processing
Some technology providers operate internationally and may process information outside the European Economic Area. Where such transfers take place, applicable data protection requirements must be met, including an adequacy decision or appropriate contractual safeguards where required. Contact us for information about safeguards relevant to your data.
How long information is kept
Retention depends on the purpose and type of record. Enquiry information is kept for as long as needed to respond and manage follow-up; customer and job records are kept as needed for the service, accounting and legal obligations, and the handling of disputes. Technical records and cookies have separate retention periods depending on their function and provider. You may contact us to ask about the retention of a particular record.
Your rights
Subject to the conditions and exceptions in data protection law, you may request access, correction, deletion, restriction or portability of your personal data. You may object to processing based on legitimate interests and withdraw consent where processing relies on it. We may need information to verify your identity before responding. Contact info@owelectricalservices.ie to exercise your rights.
You may complain to Ireland’s Data Protection Commission. We also welcome the opportunity to address your concern directly.
Changes to this policy
We may update this policy to reflect changes to the website or how information is handled. The date above identifies the latest version. See also our Terms & Conditions and Cookie Policy.